Managed services is the practice of outsourcing the responsibility of maintaining your IT environment and the processes to keep it running smoothly and efficiently. In short, we focus on the IT, you focus on your company.
Not only will we manage the function of IT, we will also provide unlimited support for the end user or hardware issues that are bound to arise within an IT environment. Our plans are comprehensive and cover all features and services that you would expect from your IT Partner, including reporting, quarterly vCIO meetings and more.
What continually sets us apart from the competition, is the added focus on security services to enhance the protection of your environment. The most at-risk component is the end-user themselves, so these added services can help reduce mistakes that inherently impact your network security risk.
At Red Warrior Technology, our dedicated technical staff and IT team will continually provide the insight, knowledge and customer service you have been looking for. Let us show you the Red Warrior Creed and how it can positively impact your IT environment and most importantly, your business!
While Red Warrior Technology has multiple service offerings for our MSP plans, undoubtedly the most common and proactive solution we have is the Warrior Plan. Take a look at what is included:
Red Warrior Technology can procure and implement the IT hardware or software needed to run your business. Our extensive knowledge on industry trends and standards can help direct your purchasing decisions to the right solution while saving you money through our purchasing channels and partner programs directly with manufacturers.
Our installation team will provide the customer service and satisfaction you are accustomed to from the support team and it's even more satisfying when you know you are saving money at the same time.
With cyber crime at an all time high, don't leave your business vulnerable to malicious attacks and data breaches. We provide proactive and preventative solutions to protect your network, computers and software from unauthorized intrusions.
Red Warrior Technology partners with best-in-class hardware and software solution providers ensuring that our Security Experts can provide solutions that meet any customer needs and protection levels.
If you are concerned about the security level of your company, let us conduct an IT Security Assessment or design a security plan that fits your business AND your budget.
Many organizations have in-house IT staff or IT Management that handle the day-to-day items and project installations. What they don't have time for is keeping up with the latest technology and how it can affect their operations or business.
Red Warrior Technology consulting services allows the sharing of IT knowledge and solutions expertise we have with our clients. Let us join your annual board meetings to deliver commentary on IT topics, or help design an IT roadmap for management. The options are endless, so how can we help?
Red Warrior Technology can fill any IT gap or need, including a dedicated onsite resource. Many organizations require the presence of an onsite technician or systems engineer to backfill a role temporarily due to vacation, medical reasons or staffing. Others require a more long term solution on an annual basis that could be daily, weekly or monthly type of onsite requirements.
Whatever the need may be, trust that we can provide the individual capable of handling the requirements of the task. Let us know what you need and we will develop a plan and pricing detail that works for you and simplifies the burden of IT personnel.
Many companies prefer an option that does not include a Managed Services plan, but allows them to invest in monthly proactive services and call their IT vendor when needed.
Red Warrior Technology understands this decision could be financial or maybe there is an in-house employee who handles break/fix items. Rest assured, Red Warrior Technology can develop a support plan that fits your needs now and is adaptable as change inevitably occurs.
Today's world has transitioned everything to the IT network, including phone services. It can become a solution that most IT companies shy away from even though it lives on their network backbone.
At Red Warrior Technology, we can easily recommend, install and support VoIP phone solutions from several providers.
Our highly trained experts can address bandwidth issues, phone service contracts, end-user issues and company budgets to outline a solution that meets or exceeds your needs. Don't let your IT company push you off to a phone vendor, let Red Warrior Technology be your partner of choice.
If you are familiar with Office365 or G-Suite email solutions, then you might know more about SaaS (Software as a Service) than you thought. Simply put, IT solutions delivered from the cloud (not your direct network) are all considered SaaS solutions.
Red Warrior Technology can help determine what cloud services can positively impact or protect your network or data assets. These solutions could be any of the following:
Disasters can strike at any time. A solid data Backup Plan is the key to preserving your company's data and also recovering that data should there be a loss due to human error or a catastrophic event. Disaster Recovery involves a set of policies, tools and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster.
Red Warrior Technology has partnered with the leading Backup & Disaster Recovery solution providers in the industry creating options for on-premise, cloud or hybrid solutions. Our backup services provide piece-of-mind knowing your critical business data is securely backed up and can be quickly restored.
How long can your business be down....hours....days? Whatever the answer is, solutions can be executed to reduce the downtime experienced from power outages to natural disasters.
Red Warrior Technology experts will discuss your business operations from IT to finance, understanding the pain points that matter to you.
From that conversation and review, we will develop the tools and plan needed to meet those goals, albeit redundant power or internet, secondary office location, hosting services and replication or remote access. No business should lose income because of an event they cannot control. Let Red Warrior Technology help define the strategy to keep your business operational, when your competitors are are offline.
As organizations look to reduce their carbon footprint they seek out datacenters that can accommodate their existing hardware or spin up a shared environment depending up legal requirements. Others have invested in a full Business Continuity plan and the use of a hosting service is the last piece of the puzzle.
Red Warrior Technology can provide the hosting environment that works best for you. If you are not sure how it works or what it will take to move to the cloud, our expert solutions architects can educate and design the right solution. If you are ready to have that discussion, we are here to help!
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